Power of Generative AI with SAP’s CX AI Toolkit
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Power of Generative AI with SAP’s CX AI Toolkit

Unleashing the Power of Generative AI with SAP’s CX AI Toolkit In the fast-paced world of business, staying ahead requires innovation and efficiency. As a leading SAP CX implementation partner, we understand the importance of leveraging cutting-edge technologies to enhance customer experiences, streamline operations and drive growth. Today, we delve into the realm of SAP’s…

An AI-Deep Dive: Generative-AI in the World of CRM Technology
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An AI-Deep Dive: Generative-AI in the World of CRM Technology

Introduction: Here at Prezien, we are witnessing first-hand the direct impact that generative-AI is having on Customer Relationship Management (CRM) technology. In the ever-evolving landscape of business, technology continues to reshape industries and Customer Relationship Management is no exception. The infusion of Artificial Intelligence (AI) into CRM systems is ushering in a new era of…

Introducing SmartEngage by Prezien
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Introducing SmartEngage by Prezien

SmartEngage by Prezien: Revolutionising Email Support in SAP Service Coud with ChatGPT We love innovating! We are thrilled to introduce “SmartEngage” – Our latest innovation that brings together the power of Generative AI and SAP Service cloud to drive quicker and better email-based customer support. SmartEngage seamlessly integrates SAP Service Cloud with ChatGPT through SAP…