The New World of Microservices Architecture
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The New World of Microservices Architecture

Introduction: In today’s ever-changing software landscape, microservices are becoming a game-changer in the world of software architecture. These versatile components are reshaping how we build and manage applications, replacing outdated, monolithic systems, not only in terms of how software is being architected but how development teams are working. This guide delves deep into microservices, explaining…

An AI-Deep Dive: Generative-AI in the World of CRM Technology
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An AI-Deep Dive: Generative-AI in the World of CRM Technology

Introduction: Here at Prezien, we are witnessing first-hand the direct impact that generative-AI is having on Customer Relationship Management (CRM) technology. In the ever-evolving landscape of business, technology continues to reshape industries and Customer Relationship Management is no exception. The infusion of Artificial Intelligence (AI) into CRM systems is ushering in a new era of…