Who We Are
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Industry Leading SAP CX Experts
With a reach that spans across multiple industries and countries, Prezien has helped numerous organizations achieve their business goals through the implementation of SAP CX solutions. The impact of our work has been significant, as our clients have seen improved customer engagement, increased revenue, and stronger brand loyalty. At Prezien, we are dedicated to delivering excellence in everything we do and making a positive impact on the businesses we serve.
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Cumulative Years of Experience
Empathy
Lead with empathy and listen intently before implementation.
Experience
Deliver exceptional experience that are memorable.
Technology
Technology as an enabler that is simple, scalable and seamless.
Outcomes
Focused on outcomes for consumers, individuals and businesses
At Prezien, we believe that successful customer experience solutions are built on a foundation of empathy, experience, and technology.
Empathy is the cornerstone of our approach, and we start every project by taking the time to truly understand our clients and their customers. We listen intently to their needs and concerns, and use this information to guide our decisions and shape our solutions. This allows us to create experiences that truly resonate with customers and deliver real value.
Experience is at the heart of what we do. We believe that customers should have memorable and exceptional experiences that they will never forget. That’s why we design our solutions to be simple, intuitive, and user-friendly. Whether it’s through a mobile app, a website, or an in-store interaction, we strive to make every touchpoint with your customers a positive one.
Technology is the enabler that allows us to deliver these experiences at scale. Our solutions are designed to be simple, scalable, and seamless, so you can reach more customers and grow your business. We use the latest technologies, including SAP CX solutions, to provide our clients with the tools they need to succeed.
Ultimately, our focus is on delivering outcomes that benefit consumers, individuals, and businesses. Whether it’s increased customer engagement, stronger brand loyalty, or improved revenue, we measure our success by the impact we make on our clients’ businesses. That’s why we work tirelessly to deliver the best possible solutions and make a positive difference in the world.
Our History
The Prezien Story
Prezien was founded in 2018 by a team of highly experienced, ex-SAP employees who shared a passion for technology and a vision for helping businesses achieve their full potential.
With a strong belief in the importance of specialisation and focus, we set out to provide our customers with the highest level of expertise in SAP technology solutions. We recognized the need for a customer-focused and agile SAP partner who could deliver on our vision and mission.
Vision Statement
To be the leading provider of SAP technology solutions, known for our expertise, innovation, and commitment to delivering exceptional value to our customers.
Mission Statement
Our mission is to empower our customers to achieve their business goals through SAP-powered technology solutions that drive productivity, customer satisfaction, and cost savings. We achieve this by leveraging our deep industry expertise, agile project delivery approach, and commitment to building long-term partnerships based on trust, transparency, and mutual success.
Our Values and Culture
At Prezien, we believe that our values and culture are the foundation of our success. We take pride in our unwavering commitment to integrity, excellence, and innovation. Our team is made up of experienced professionals who share our core values and are passionate about what they do. Our values, culture of openness, honesty, and respect has enabled us to build long-lasting relationships with our clients, and it informs everything we do.
Prezien is founded on the following core principles and beliefs that guides our decision-making, actions, and behavior.
Innovation
Embracing and driving forward-thinking and creative ideas to provide innovative solutions that meet the evolving needs of our customers.
Expertise
Demonstrating deep knowledge and expertise in SAP technology solutions to provide high-quality services and solutions that exceed customer expectations.
Customer focus
Placing our customers at the center of everything we do and prioritizing their success by listening to their needs, delivering effective solutions, and building strong relationships.
Agility
Embracing flexibility and adaptability to quickly respond to changing market conditions, customer needs, and technological advancements.
Integrity
Operating with honesty, transparency, and ethical principles, and adhering to the highest standards of professionalism, trust, and respect in all our dealings with customers, partners, and employees.
Accountability
Taking ownership of our commitments and delivering results that meet or exceed expectations, while holding ourselves accountable for our actions and decisions.
Collaboration
Fostering a culture of teamwork and collaboration that encourages knowledge sharing, cross-functional cooperation, and open communication to achieve common goals.
Empowerment
Creating an environment that empowers and inspires employees to grow, learn, and succeed, and recognizes their contributions to the company's success.
Quality
Delivering services and solutions that meet the highest standards of quality, reliability, and performance, and continuously improving our processes and practices to ensure the best outcomes for our customers.
Diversity and inclusion
Celebrating and embracing the diversity of our customers, partners, and employees, and promoting an inclusive culture that respects and values differences and fosters equal opportunities for all.