Overview
Solutions & Features
Benefits
Overview
SAP Enterprise Consent and Preference Management is a software application that provides organizations with the ability to manage user consent and preferences for the data processing activities of SAP systems. The application enables organizations to capture, store, and manage user consents in a central repository, as well as track changes to user preferences over time. The application provides a flexible framework for setting up consent management processes that can be tailored to the specific needs of an organization.
The application is built on the SAP Cloud Platform and uses the SAP HANA database. It offers a web-based user interface for administrators, as well as a REST API for integration with third-party applications.
Solutions & Features
Capture consent and preferences enterprise-wide
Present clear consent requests for requirements, such as terms of service, e-privacy policies, cookies, and consent marketing communication preferences. Capture consent and preferences enterprise-wide refers to the process of obtaining and managing user permissions and preferences across an entire organization.
Maintain
audit-readiness
audit-readiness
Collect, store, and track consent and preferences in a central repository within the right region, enabling access to a complete history or audit log. Maintain audit readiness involves maintaining compliance with regulations by organizing a company’s records and processes to ensure accuracy and transparency.
Provide a self-service preference centre
Let customers manage all aspects of their relationship with your brand by giving them control over their profile, consent, preference, and account information. A self-service preference center is an online portal that enables customers to customize their communication and marketing material preferences independently.
Benefits
Address requirements of regional data protection laws, such as GDPR, CCPA, and LGPD. With SAP Enterprise Consent and Preference Management solutions, you can manage customer consent, preference settings, and data from a central platform.
Features to address regional data privacy law compliance management
Self-service features for customer control of profile data
Bidirectional data flows for a unified digital customer profile
case studies
