Take ECSC Processes to the Next Level With SAP ESM

Take ECSC Processes to the Next Level With SAP ESM

SAP Employee Central Service Center (ECSC) has been a core, longstanding SAP offering for organisations looking to standardise their internal HR service processes and ensure consistent HR service delivery, with self service capabilities. SAP Enterprise Service Management (ESM) extends ECSC HR capabilities to other business functions, including IT, Finance, Procurement, and Facilities Management.  More than that,…

Augmented Reality in Service Management: If Apple can do it, why can’t we?

Augmented Reality in Service Management: If Apple can do it, why can’t we?

The recent hype in the technology sector has focused on Apple’s Vision Pro, Apple’s bold introduction into the world of state-of-the-art mixed reality headset combining augmented reality (AR) and virtual reality (VR). A common theme in many articles covering Apple’s new release features their statement that the “Apple Vision Pro seamlessly blends digital content with…